Netgear Genie app

Complete Guide to Troubleshoot Your Internet Connection

Are you fed up with your internet connectivity? Are you looking for some effective and useful methods to troubleshoot your internet connection? Then your search ends here, you have arrived at the right post. In this article, we will provide you with some useful tips to troubleshoot your internet connection. Read on.

Troubleshoot Your Internet Connection

1. Make Sure that Your Device is Getting Power

The main reason that causes poor internet connection is ‘power’. Maybe you forget to turn ON your device. Make sure that all your WiFi devices are properly plugged into an electric wall socket. If you are facing the same issue again and again, consider unplugging your device, wait for five minutes and then plug it back again.

2. Check the Status of Your Devices

Make sure that both the router and modem are physically and properly connected with each other. Consider checking your modem first and after that the router. If you don’t see any power lights, place them to a different place.

Still facing the same issue? Ok, unplug both the devices for ten minutes and release all the cables. Unite all the cable systematically and then plug them back again. You will see that the LED lights on your devices start blinking.

3. Change the Channel Number on Your Device

Interference of third-party WiFi devices that carry the same frequency as of router would be a big reason for poor internet connectivity issues.

Routers use one of the 14 frequencies/ channels to send and receive data over the commonly used 2.4GHz band. Various channels may overlap, but 1, 6, and 11 do not. If you detect that your WiFi connection is spotty, it means that you are experiencing interference with an unidentified channel. If your channel number is set as default, consider changing it at once. Interference of third-party channels will never allow you to access local.

Ask us any time if you are still experiencing the same issues.

4. Reset Your Router

If you have gone through the above-given process and didn’t get the solution, then try resetting your device to factory default settings. Press the factory reset hole with the help of a paper clip.

5. Use the Latest Firmware of Technology

Making use of the old and outdated firmware of technology would be a big reason behind slow and poor internet connection. Make sure that the firmware of devices (router and modem) you are using are up-to-date. This will help you a lot in resolving the performance of your internet.

6. You might Need a Range Extender

Netgear Extender Setup would be the best solution for your internet connectivity issues. The smart device (range extender) helps in spreading the range of the existing WiFi network to even those areas that are declared as dead zones. To set up a new WiFi extender, what you have to do:

  • Make use of an Ethernet cable and connect it with the router.
  • Plug both the devices and wait for the power LED lights to start blinking.
  • When you see the blinking lights, pull up a web browser of your choice on a computer.
  • Once your web browser is opened, you can now type mywifiext into the field of its address bar.
  • After that, you will be prompted to enter the default series of username and password.